Refund Policy

At WatchIPTVS.net, customer satisfaction is our top priority. We are committed to providing a seamless and high-quality IPTV experience. If you encounter any issues or are not satisfied with our service, we’re here to assist. Please review our refund policy below.

Free Trial Policy

We encourage all customers to take advantage of our Free IPTV Trial before subscribing. This allows you to explore our services and ensure they meet your expectations, completely risk-free.

Refund Eligibility

Given the nature of digital services, refunds are only provided under specific conditions:

• Technical Issues: If you face ongoing technical problems that prevent you from using our service, and our support team cannot resolve the issue in a reasonable time, you may qualify for a refund.
• Subscription Not Activated: If your subscription wasn’t activated or delivered as promised, you can request a refund.
• Duplicate Payments: In the event of duplicate charges or billing errors, we will promptly issue a refund.

Refund Exclusions

Refunds will not be provided in the following scenarios:

• You have extensively used the service after purchase.
• The service doesn’t work due to device incompatibility (please verify your device meets the requirements before subscribing).
• Dissatisfaction or misunderstanding after using the Free IPTV Trial.

How to Request a Refund

If you need a refund, follow these steps:

1. Contact Support: Reach out to our customer support team via WhatsApp within 7 days of your subscription activation.
2. Provide Details: Include your order ID, the reason for your refund request, and any details related to the issue.
3. Review Process: Our team will review your request and respond within 3-5 business days.

Refund Processing

• Approved refunds will be processed within 7 business days.
• Refunds will be issued to the original payment method used at the time of purchase.

Contact Us

For any questions regarding our refund policy or if you need assistance, feel free to reach out to us via WhatsApp at any time. At WatchIPTVS.net, we’re always here to help!